Shipping Policy

Shipping Policy

We’re all about getting your pawsome products to you quickly, safely, and with a wag of the tail. Below is everything you need to know about how we handle shipping.


🚚 UK Shipping

Standard Delivery

  • Cost: £4.95 (Free on orders over £30

  • Delivery Time: 3-5 working days

  • Carrier: Royal Mail, Hermes or DPD (depending on size & location)


🌍 International Shipping

We currently ship to United Kingdom only.

  • Cost: Calculated at checkout based on destination and order weight

  • Delivery Time: 3-5 working days

  • Customers are responsible for any import taxes or customs duties.

Want us to ship to your country? Drop us a message and we’ll see what we can do!


📦 Order Processing Time

  • Orders are processed Monday–Friday (excluding public holidays)

  • Once dispatched, you’ll receive a tracking email so you can follow your furry goodies all the way to your doorstep.


📫 Tracking Your Order

You’ll receive a confirmation email with tracking info once your order is on its way.


🐾 Shipping Questions?

If you have any shipping questions or concerns, our friendly team is here to help. Email us at: orders@goodfurry.co.uk. Or message us via our chat service


🐕 A Note from the Pack

We're a small team passionate about pets, so while we aim to ship as fast as the big guys, there might be rare delays during busy seasons — thank you for your patience and support!